Data Security
Privacy Policy
Your privacy is our priority. Learn how we protect your personal and medical information.
Information We Collect
We collect information to provide better services to our users. This includes:
- Contact details (Name, Phone number, Address).
- Patient health information necessary for caregiving.
- Payment information processed securely via our partners.
- Usage data from our website to improve user experience.
How We Use Information
We use the collected data for:
- Matching the right caregiver to your specific needs.
- Processing your bookings and payments.
- Communicating service updates via WhatsApp or call.
- Improving our internal training and service quality.
Data Storage and Security
Your data is stored on secure cloud servers with industry-standard encryption. We never sell your personal or medical data to third parties. Access to sensitive patient information is limited only to the assigned care coordinators and caregivers.
If you wish to delete your account or any personal data, please email us at privacy@homygo.in.