Terms & Conditions

1. Introduction

Welcome to Homygo. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, users, and others who access or use the service.

2. Service Scope

Homygo acts as a platform to connect customers with professional caregivers, including nannies, elder care assistants, and patient care workers. While we conduct rigorous background checks and police verification, the service is provided based on the availability and agreement between the caregiver and the customer.

3. Booking and Payments

• All bookings must be made through our official website or confirmed through our care coordinators.
• Payments for services should be made in full as per the selected plan (12h/24h/Monthly).
• Prices are listed in INR and are subject to change based on specific medical requirements or locality.
• We use secure payment gateways to process all financial transactions.

4. User Obligations

Users agree to provide accurate information regarding the patient's condition, the work environment, and contact details. Users must treat all Homygo caregivers with respect and ensure a safe working environment at the service location.

5. Termination

We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.